Terms governing corporate catering contract modifications, meal cancellations, and quality assurances.
Effective Date: 25 September 2026 | Company: Kuber Healthfood & Allied Services Private Limited
As our food and catering services are prepared/provided as per confirmed orders, cancellation requests may not be accepted once preparation or service arrangements have commenced. Customers are requested to contact us at the earliest for any cancellation request.
Requests for changes or modifications to an order may be considered before preparation/service begins, subject to operational feasibility. Any additional or differential amount will be payable by the customer.
In case you receive a damaged, incorrect, or unacceptable item, please inform us within 24 hours of receipt, along with the Order ID and relevant details/photos. After verification, we may provide a replacement, correction, credit, or refund, as applicable.
Approved refunds will be processed through the original payment method or another applicable mode. The time taken for the refund to reflect may depend on the bank or payment service provider.
Refunds may not be applicable for cancellations made after preparation/service has commenced, failure to receive the order, or issues arising due to improper handling or storage after delivery.
For any cancellation, replacement, or refund-related queries, please contact Kuber Healthfood & Allied Services Private Limited through the contact details provided on our website:
Email: info@khaspvtltd.com | Phone: +91 - 9920044439 / +91 - 22 28573941
Website: www.khaspvtltd.com